Last updated: April 9, 2026
This Privacy Policy explains how we collect, use, and protect information when you use our services, website, and client portals. Our goal is to provide privacy-respecting hosting services while maintaining the security and reliability of our infrastructure.
We intentionally collect as little personal information as possible.
To create an account in our client portal, the only required identifier is an email address. You may use an alias, anonymous alias services, or any email provider you prefer, and you may use Tor, I2P, or a VPN for the sign up process. No additional personal details are required to use our services.
For security, abuse prevention, and troubleshooting purposes, we may log IP addresses when you access:
These logs help us:
We do not log IP addresses for marketing, profiling, or tracking purposes.
Our website, client portal, and service management panels use cookies strictly for functional purposes. These may include:
We do not use tracking cookies, advertising cookies, or third-party marketing trackers.
We support multiple payment methods designed to give users flexibility and privacy.
We operate a self-hosted BTCPay Server for cryptocurrency payments. When using this option, we do not require personal information beyond what is necessary to associate a payment with your account.
We may also offer payments through Trocador, a third-party cryptocurrency swap service. When using this option, your transaction may be processed by Trocador or their partner services. Please review Trocador’s privacy policy to understand how they handle data.
To receive PayPal, Stripe and many other ways for fiat payments, we use the payment provider Malum. We do not receive or store your full payment details. You can find their privacy policy (here).
To operate our infrastructure, we use several software platforms.
Our client portal is powered by WHMCS. The account username is your email address. No additional personal details are required to maintain an account.
Virtual server management is provided through VirtFusion. Login access is based on your email address, similar to the client portal.
Shared hosting services are provided using CloudLinux and DirectAdmin. Usernames for hosting accounts are automatically generated and randomized rather than derived from personal information.
We retain information only as long as necessary to:
Data that is no longer necessary is periodically removed or anonymized where possible.
You may request deletion of your account and associated personal information at any time.
Upon verified request, we will remove or anonymize personal data that we control, unless we are legally required to retain it or it is necessary for legitimate operational or security purposes.
We value user privacy and do not voluntarily share customer information with third parties.
However, we will comply with legally valid and binding orders from courts or other competent authorities. In such cases, we can only provide the information that we actually possess.
Because we collect minimal personal information, the amount of information available for disclosure is limited.
We are not a bulletproof hosting provider and will not ignore valid legal orders.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on our website with the revised effective date.
Currently using clearnet. Switch to Tor for enhanced privacy.